If your payment method has been declined, first check the information you provided.
- Confirm your credit card number, expiration date, billing address, and phone number were entered correctly and match those associated with your credit card.
If all of your information has been entered correctly, Contact your bank.
If you receive a denial message, we will NOT be collecting payment from your account. Your bank may show the charges as pending, and it is their responsibility to release the charges back to your account.